Support Ticket System
Create custom ticket panels with interactive buttons. Aegis automatically provisions private ticket channels with granular permission overwrites, staff role tagging, claiming, and full TXT transcript generation.
- Panel setup: post interactive button panels into support channels with optional staff role assignment.
- Single-open ticket rule: duplicate ticket creation and concurrent button double-clicks are automatically guarded.
- Staff claiming: staff members can claim responsibility for open support tickets.
- Member management: add or remove server members dynamically inside active ticket channels.
- Transcripts export: generate structured text transcripts of ticket conversation history on demand.
- Clean teardown: auto-archives ticket channels 5 seconds after close with complete audit logging.